Privacy policy
Privacy Policy
Last updated: July 2026
Get Ya Rocks Off Crystals ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you shop with us at www.getyarocksoff.com.au.
Information We Collect
When you place an order or create an account, we collect information such as your name, email address, shipping address, phone number, and payment details. We also collect browsing data (such as pages visited and products viewed) through cookies and similar technologies.
How We Use Your Information
We use your information to process and fulfil your orders, send order confirmations and shipping updates, respond to your enquiries, and (where you have consented) send you marketing communications. We do not sell your personal information to third parties.
Who We Share Your Information With
To fulfil your order, we share necessary information with trusted third parties including shipping carriers, payment processors, and our e-commerce platform (Shopify). These parties are only permitted to use your information to provide their services to us.
How Long We Keep Your Information
We retain your order and account information for as long as necessary to fulfil the purposes described in this policy, or as required by law.
Cookies
Our store uses cookies to improve your browsing experience and help us understand how customers use our site. You can control cookie settings through your browser.
Australian Customers — Privacy Act 1988
We handle your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles. You have the right to request access to or correction of the personal information we hold about you by contacting us at the details below.
EU Customers — GDPR
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data, the right to restrict or object to processing, and the right to data portability. You also have the right to withdraw consent for marketing at any time.
Our lawful basis for processing your data is the performance of a contract (fulfilling your order) and, where applicable, your consent (for marketing communications).
To exercise any of your rights, please contact us using the details below. You also have the right to lodge a complaint with your local data protection authority.
International Customers
If you are shopping from outside Australia or the EU, please be aware that your information will be transferred to and processed in Australia. By using our store, you consent to this transfer.
Contact Us
For any privacy-related questions or requests, please contact us at: Get Ya Rocks Off Crystals [Your contact email] www.getyarocksoff.com.au